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Code of Practice

Disclosure information is information contained in criminal record certificates. As such, it is sensitive information that needs to be dealt with in a disciplined and respectful manner.

The code of practice sets out the requirements for everyone participating in the Disclosure process. The code of practice is intended to ensure that sensitive personal information is:

  • Handled and stored appropriately
  • Kept only for as long as necessary
  • Used fairly and provides assurances to applicants.

It is important that individuals are made aware of their rights through the use of written policies which are to be made available to them upon request.

To fulfill their obligations we require customers to enter into agreement to ensure the Code of practice is upheld. Strict guidelines and controls ensure information is protected throughout the process. By following these guidelines and controls organisations can fulfill their obligations without difficulty. It is only possible therefore to give a synopsis here of the rights and expectations of those that use the service. As part of the service we provide customers with policies and guidance to assist organisations in fulfilling their responsibilities and to ensure applicants are made aware of their rights.

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